Resolved -
Download speeds in APAC have been restored. Please contact support with any further issues.
Feb 6, 11:06 EST
Identified -
Some customers are still experiencing slowdowns sporadically and we continue working to fully resolve the issue.
Jan 24, 11:41 EST
Monitoring -
Download speeds are restored. We are continuing to monitor.
Jan 17, 15:06 EST
Update -
Root cause investigation continues, thanks for your patience.
Jan 16, 17:03 EST
Update -
We have isolated the issue to one of our CDN partners and are continuing to work with them on resolution. We appreciate your patience.
Jan 13, 11:55 EST
Update -
We are continuing to investigate. Thanks for your patience while we resolve the issue.
Jan 12, 17:11 EST
Identified -
We are currently investigating intermittently slow download speeds in the APAC region. We apologize for any inconvenience this may be causing.
Jan 12, 11:55 EST